Shipping & Delivery
All of our jewelry items are hand made to order. Please allow approximately 2 weeks for us to make and ship your order. Large orders may require additional time to fulfill.
We ship packages via USPS Priority Mail (3-4 days) with delivery confirmation. We also offer USPS Express Mail (1-2 days) for expedited delivery. Please note that even in the case of expedited shipping, we may still require up to 2 weeks to make your jewelry.
We offer USPS First Class International shipping. We cannot guarantee delivery times for international shipping, since these times vary greatly depending on the customs regulations of your country. Please note that we declare the actual value of your order on the customs form, and we are not responsible for any customs fees that may be charged.
We accept Visa, Mastercard, American Express, Discover and PayPal payments.
Applicable sales tax will be added to all orders shipping to Maine addresses upon checkout.
Returns & Exchanges
We want you to love your jewelry. If you are not happy with your purchase please contact us by email within 3 days of receiving your order. We do accept returns of personalized items and custom orders.
If you receive a damaged or incorrect item from us please contact us by email within two business days. We will gladly take care of all costs associated with replacing your damaged item.
Care for Your Jewelry
Please protect your jewelry from scratches and chemicals, including makeup, hairspray and perfumes, and do not wear your jewelry in water.
All sterling silver naturally tarnishes over time. We recommend storing your piece in an air-tight container, such as a small ziploc bag, to help prevent tarnishing. To clean your sterling piece, use the polish pad included with your order.
Please contact us at firstname.lastname@example.org for repair estimates.
For wholesale inquires please email email@example.com.
We value your business and respect your privacy.
All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.
If you place an order with us, we request certain personal information. You must provide contact information (such as name, email and delivery address) and financial information (such as credit card number, expiration date and the 3 digit security code). We use this information for billing purposes and to complete your order. If we have trouble processing an order, we will use your contact information. Your telephone number is required for shipping purposes in case UPS needs to contact you regarding the delivery.